Terms and Conditions

 

SATISFACTION GUARANTEE
If you are not satisfied with your purchase simply request an exchange or refund. (Note that we cannot take responsiblity for damage or delays in delivery of products caused by the carrier. (See "Risk of Loss" below.)

CREDIT CARDS AND PAYMENTS
We accept the following US-based credit cards: Visa, MasterCard, American Express and Discover Card. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information may cause a delay in processing your order. Your credit card will be charged upon completing your order. We do not accept PayPal, but if you would like to pay by check or money order, please call us at 800-527-5748 during regular business hours and we will happily assist you with your order.

MULTIPLE PRODUCT ORDERS
For a multiple product order, to avoid multiple shipping charges, we ship all products contained in the order at the same time. If an item you ordered is out of stock and we feel this will significantly affect your shipment time, we will contact you for guidance. If you decide to cancel an unavailable item, we will of course credit you the cost of that item and adjust shipping charges if applicable.

OUT-OF-STOCK PRODUCTS
There may be times when the product you have ordered is not available to ship which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment, using the contact information you provide with your order. We will provide an estimated time for shipment. You will not be charged should you decide to cancel your order for an out of stock item.

ORDER ACCEPTANCE
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Cranberry Sweets & More® reserves the right at any time after receipt of your order to accept or decline your order for any reason.

OTHER CONDITIONS
These Conditions will supersede any terms and/or conditions you may request with your order. We reserve the right to make changes to this site and these Conditions at any time.

RISK OF LOSS
The risk of loss and title to products purchased on cranberrysweets.com pass to you once we have delivered your order to the carrier.

SITE TRANSACTIONS
Cranberry Sweets & More® reserves the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided.

YOUR ACCOUNT
If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You acknowledge that Cranberry Sweets & More® is not responsible for third party access to your account. Cranberry Sweets & More® reserves the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

LINKS
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.